Sales & Marketing Manager | Web Design & Digital Marketing Specialist | Multi‑Skilled Business Support Professional
Professional Profile
Sophie Haydon is a versatile and dynamic Sales and Marketing Assistant with a strong background spanning web design, social media marketing, sales, business development, and administration. Known for her genuine approach, dedication, and willingness to go the extra mile, Sophie brings a rare blend of creativity, organisation, and commercial awareness to every role she undertakes.
Before joining the IT sector, Sophie built a strong foundation in marketing and client relations at X‑Claims Ltd, a specialist FCA‑regulated claims company in Kent. There, she handled marketing, sales outreach, and administrative responsibilities for an exceptionally niche market, working closely with professional audiences such as doctors and teachers. This experience strengthened her ability to communicate clearly, manage sensitive information, and operate within regulated environments.
Sophie’s earlier career also includes work in recruitment and high‑end HR roles within the Civil Service in London, giving her a refined understanding of professional standards, candidate management, and confidential operations.
Across every role, Sophie is recognised for being an all‑rounder: adaptable, proactive, supportive, and able to pick up new systems and responsibilities quickly. She thrives in environments where she can combine her digital skills with people‑focused communication to support both business growth and operational excellence.
Key Skills & Competencies
Sales & Business Development
Confident in outreach, relationship building, lead nurturing, and supporting revenue‑driven activity.Digital & Social Media Marketing
Skilled in content creation, scheduling, brand messaging, campaign planning, and audience engagement.Web Design & Content Management
Experienced in creating and updating websites with a focus on user experience, clarity, and brand consistency.Administration & Office Support
Highly organised and reliable, with strong document management, scheduling, and customer communication abilities.Regulated Industry Experience
Worked within FCA‑regulated environments and high‑security Civil Service HR roles.Client-Facing Communication
Approachable, articulate, and able to adapt communication style to diverse audiences.
Professional Strengths
Sophie is known for her honesty, reliability, and strong work ethic. She’s the person who ensures tasks are completed properly, even the unglamorous ones and is always ready to step in and support the team. Her combination of digital creativity, business mindset, and administrative precision makes her an asset to any organisation looking for someone who can juggle multiple responsibilities while keeping customers and colleagues at the heart of her work.
“Working with Sophie has been an absolute pleasure. She is proactive, professional, and incredibly genuine in her approach to sales. Sophie took the time to understand our needs properly, communicated clearly throughout the entire process, and made everything feel effortless. Her attention to detail and willingness to go the extra mile truly set her apart. We felt supported from the very first conversation, and it’s clear she genuinely cares about delivering the best outcome for her clients.”